Automattic / Automattic/wp-calypso

Awaiting payment: let cart content expire for less confusion

Open
#43,899 2 comments 0 reactions 0 assignees View on GitHub
[Feature] Checkout Enhancement
Dominant language
TypeScript
Stars
12.6k
Forks
2k
Avg merge
1d 17h
Merged PRs (30d)
552

Description

A lot of users get confused by this message after adding a plan / creating multiple sites by mistake, especially when they already paid for another plan:

![Screen Shot 2020-07-05 at 14 58 40](https://user-images.githubusercontent.com/16645645/86533250-1996a700-bed0-11ea-9389-96e2abeaaea4.png)

I think it would be a nice enhancement to make the cart automatically clear after, say 1 day. HEs would then get less of these requests. I think I must get at least one of these requests a day, so if this was implemented, we would save some time focusing on other tickets.

An example of wasted back and forth can be seen in this ticket: 3107827-zd

Contributor guide

Open the contributing guide

Research direction

The issue does not name files, tests, or an entry point. Start by tracing where the payment cart is stored and where the “Awaiting payment” message is rendered; done means cart contents are automatically cleared after approximately one day and the confusing message no longer persists.

Written by the indexing model from the issue text.

Assessment

Tech stack
react, redux, typescript
Domain
frontend, payments
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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