Automattic / Automattic/jetpack

Admin Page: Calls to contact support should check if support is open

Open
#5,164 1 comment 0 reactions 0 assignees View on GitHub
[Feature] JITM [Pri] Normal [Status] Proposal Admin Page Enhancement
Dominant language
PHP
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Forks
898
Avg merge
1d 18h
Merged PRs (30d)
774

Description

We have the https://jetpack.com/is-support-open/?ver=4.3.1 endpoint to determine if support is open. We should check the result of that end point and kill JITMs that direct people to contact us if closed.

Contributor guide

Open the contributing guide

Research direction

Start by locating the Admin Page JITMs that direct users to contact support, then inspect the https://jetpack.com/is-support-open/?ver=4.3.1 endpoint response. Done means those JITMs are removed or suppressed when support is closed while remaining available when support is open.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
full-stack
Issue type
Feature
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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