Automattic / Automattic/jetpack

Jetpack Social Share - Posts Still Showing up as Numbers (Untitled) even thought I put in slug

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#44,877 1 comment 0 reactions 0 assignees View on GitHub
[Feature] Stats Data [Plugin] Social [Pri] Low [Status] Auto-allocated [Status] Escalated to Product Ambassadors [Status] Priority Review Triggered Bug Triaged
Dominant language
PHP
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Forks
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Avg merge
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Merged PRs (30d)
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Description

### Impacted plugin

Social

### Quick summary

Since the beginning of the Jetpack's Social there has been a problem with the posts showing up as just numbers (untitled). The slug was added to the posting area and I have been using that since then on all of my sites. However, when readers click on the link and come back to the site it is still being recorded on the analytics reports as the number and (untitled) and on the post listing page as SocialNote with date and time.

![Image](https://github.com/user-attachments/assets/1f17785a-12f8-4498-a23e-9a8f3b09e47f)
![Image](https://github.com/user-attachments/assets/39db2ecd-0272-4862-84fc-5f59143a4a93)

I have done all the steps your AI suggested and I do have about 17 sites that I control and would love to continue to recommend this plugin. I paid for the extended version before but generally, for all but 2 of my websites I really do not need more than 30 a month shares. And the price you asked for renewal was not within my budget right now. So, if the "PAID" version solves all these problems I guess I will just quit recommended it.

### Steps to reproduce

It just is

### Site owner impact

Fewer than 20% of the total website/platform users

### Severity

Critical

### What other impact(s) does this issue have?

_No response_

### If a workaround is available, please outline it here.

_No response_

### Platform (Simple and/or Atomic)

_No response_

Contributor guide

Open the contributing guide

Research direction

The issue concerns Jetpack Social and reports that shared posts appear as numeric “Untitled” entries in analytics and as SocialNote entries in the post listing. Start by reproducing the problem with a post that has a slug and inspect how Social records or labels the shared link. Done means the post is identified by its slug or title in both reported locations.

Written by the indexing model from the issue text.

Assessment

Tech stack
php, wordpress
Domain
analytics, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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