Automattic / Automattic/jetpack

Stats for clicks lags behind stats for views

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#42,176 1 comment 0 reactions 0 assignees View on GitHub
[Feature] Stats Data [Plugin] Jetpack [Pri] Low Enhancement
Dominant language
PHP
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Description

### Impacted plugin

Jetpack

### Quick summary

In the early hours of the day, it seems like the views go up while the uniques lag behind and catch up hours later.

Originally reported here:
https://github.com/wordpress-mobile/WordPress-iOS/issues/24114

However this doesn't seem to be Mobile specific:

Image

### Steps to reproduce

1. On a site with traffic
2. Check the stats in the early hours. Views go up faster than uniques
3. Check later - the numbers catch up

### Site owner impact

Fewer than 20% of the total website/platform users

### Severity

Moderate

### What other impact(s) does this issue have?

_No response_

### If a workaround is available, please outline it here.

_No response_

### Platform (Simple and/or Atomic)

_No response_

Contributor guide

Open the contributing guide

Research direction

The issue names no file, test, or entry point; begin by tracing Jetpack’s views and uniques statistics paths and compare their early-day update timing with the linked WordPress-iOS report. Reproduce the discrepancy on a traffic-bearing site and treat the work as complete when the cause of the lag is identified and the metrics follow the intended timing.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
analytics
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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