Automattic / Automattic/jetpack
Jetpack Newsletter: Social Icons from Social Icons Block not Appearing Correctly in Newsletter Emails
- Dominant language
- PHP
- Stars
- 1.8k
- Forks
- 898
- Avg merge
- 1d 18h
- Merged PRs (30d)
- 774
Description
### Impacted plugin
Jetpack
### Quick summary
## Summary
I received a user request for adding social media icons to their Newsletter emails. I tested this on my site without connected socials, only including a link to the socials in the Social Icons block, like this:

Here's what was displayed in each test email when I had the following styles selected:
**Default**

**Pill Shape**

**Logos Only**

Another HE tried replicating it on their test site, this time with connected socials, and the icons were displayed as a bulleted list of hyperlinks:

Both blogs tested with the "Full Text" option selected in the Newsletter settings.
- Ticket: 8285936-zd-a8c!
### Steps to reproduce
See above
### A clear and concise description of what you expected to happen.
_No response_
### What actually happened
_No response_
### Impact
Most (> 50%)
### Available workarounds?
No but the platform is still usable
### If the above answer is "Yes...", outline the workaround.
_No response_
### Platform (Simple and/or Atomic)
_No response_
### Logs or notes
_No response_
Contributor guide
Research direction
No files, tests, or entry points are named. Reproduce the issue with the Social Icons block in a Jetpack Newsletter using the Full Text setting and compare the Default, Pill Shape, and Logos Only outputs; done means the selected icons render correctly in the email rather than as broken images or bulleted hyperlinks.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php, wordpress
- Domain
- content, frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 30/100