Automattic / Automattic/jetpack

Subscribe Block: Improve "pending" subscription flow

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#39,938 1 comment 0 reactions 1 assignee Claimed by @crisbusquets View on GitHub
[Feature] Subscriptions Customer Report [LEGACY] Enhancement
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PHP
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Description

Context: p1730033542597599-slack-C052XEUUBL4
Zendesk ticket: 8945163-zd-a8c

> To reproduce:
I subscribed with an email that is not a WPCOM user
The subscription is Pending
I created a WP User with the same email and logged in

> What's also confusing is that I was able to click the Subscribe again, if the Subscription is Pending - could we notify the user? disable the submission?

> Also, if we say "Subscribed" in this context that will still be confusing, since the Subscription is Pending so they don't see this user as Subscriber.

> If it only happens for Pending subscription, maybe we could be more explicit. Sth like: You have a pending subscription with this email and the Subscribe button disabled.

### Some initial ideas
For the owner:

![Image](https://github.com/user-attachments/assets/6320b587-0dd9-46a6-bc37-7e6f193f85a3)

For the subscriber:
![Image](https://github.com/user-attachments/assets/6bc5c2ae-6418-48ac-bb60-3d244426500e)

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