Automattic / Automattic/jetpack

Subscription emails: rating block not rendering in Gmail

Open
#38,732 7 comments 0 reactions 0 assignees View on GitHub
[Block] Star Rating [Feature] Subscriptions [Pri] Low [Pri] TBD [Status] Stale Bug Customer Report [LEGACY]
Dominant language
PHP
Stars
1.8k
Forks
898
Avg merge
1d 18h
Merged PRs (30d)
774

Description

Rating block renders well on Apple Mail, but not in Gmail. Gmail strips out the SVG markup:

**Gmail**

![image](https://github.com/user-attachments/assets/bfa7077d-3559-49ec-ab93-933b266a4b50)

![image](https://github.com/user-attachments/assets/7e4204dd-de01-45b1-ae0a-7f8ee152fa02)

**Apple Mail**

![image](https://github.com/user-attachments/assets/734bcc00-e969-4d91-aa29-fe0b407c1c82)

![image](https://github.com/user-attachments/assets/6e008924-5f84-4383-a02f-e6675bbcf691)

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the subscription email in Gmail and compare it with Apple Mail, focusing on the rating block and the SVG markup Gmail removes. Done means the rating block renders correctly in Gmail while preserving the existing Apple Mail rendering.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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