Automattic / Automattic/jetpack

Collaborative Posts do not appear in Latest Instagram Posts Block

Open
#34,729 6 comments 0 reactions 0 assignees View on GitHub
[Block] Latest Instagram Posts [Feature] Misc Blocks [Focus] Blocks [Platform] Atomic [Platform] Simple [Plugin] Jetpack [Pri] Normal [Status] Priority Review Triggered [Status] Stale Bug Customer Report [LEGACY] Triaged
Dominant language
PHP
Stars
1.8k
Forks
898
Avg merge
1d 18h
Merged PRs (30d)
774

Description

### Impacted plugin

Jetpack, None / Other

### Quick summary

When connecting Instagram account in our Latest Instagram Posts Block, [collaborative posts](https://help.instagram.com/5861247717337470/?cms_platform=iphone-app&helpref=platform_switcher) from the Instagram Account are not shown in the block.

I tested Latest Instagram Posts block with different kinds of posts, and found that collaborative posts do not appear in the block. I found this GH Issue - 2097-gh-en.support-docs-content from September 9, 2023 about updating our support doc on Latest Instagram Post to mention that Collaborate posts are currently not supported by Latest Instagram Posts.

The last conversation we had about it was 3 months ago here: p1694192766925039-slack-C0299DMPG and I did not find any recent updates on this.

Recent Interaction where this issue was reported -

- [ ] 7381794-zen

### Steps to reproduce

1. Connect Instagram Account that has different kinds of posts (photo posts, reels, Collaborative posts) in Latest Instagram Posts Block
2. All the posts will appear in the block except Collaborative posts

### A clear and concise description of what you expected to happen.

Collaborative posts should appear in the Latest Instagram Posts Block along with other posts published in the Instagram Account

### What actually happened

All other posts except collaborative posts appear in the Latest Instagram Posts Block.

### Impact

All

### Available workarounds?

No but the platform is still usable

### Platform (Simple and/or Atomic)

Simple, Atomic

### Logs or notes

_No response_

Contributor guide

Open the contributing guide

Research direction

Start with the Latest Instagram Posts Block and compare how photo posts, reels, and collaborative posts are handled during reproduction. Review the referenced support-docs issue 2097-gh.en.support-docs-content and confirm whether the Instagram integration can return collaborative posts; done means collaborative posts appear alongside the other supported post types, with the behavior documented if the platform does not support them.

Written by the indexing model from the issue text.

Assessment

Tech stack
php, wordpress
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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