Automattic / Automattic/jetpack

Contradiction between text of Jetpack "free" plan with Jetpack Backup product

Open
#17,182 2 comments 0 reactions 0 assignees View on GitHub
[Feature] Backups [Focus] FixTheFlows [Pri] Normal Admin Page Bug Plans
Dominant language
PHP
Stars
1.8k
Forks
898
Avg merge
1d 18h
Merged PRs (30d)
774

Description

#### Steps to reproduce the issue

1. Buy Jetpack Backup (Daily) (or realtime too, but I purchased Daily)
2. Head to `/wp-admin/admin.php?page=jetpack#/my-plan`
3. Observe upgrade prompt for Jetpack Free product: "Worried about security? Get backups, automated security fixes and more: Upgrade now"

#### What I expected

Not to be prompted to upgrade for backups (since I already have them)

#### What happened instead

I was prompted to upgrade to get backups.

**Screenshots**
If applicable, add screenshots to help explain your problem.

plan-and-service-contradiction

Contributor guide

Open the contributing guide

Research direction

Start at the WordPress admin route `/wp-admin/admin.php?page=jetpack#/my-plan` and reproduce the prompt with Jetpack Backup Daily active. Trace how the Free plan message is assembled and how existing Backup purchases are represented; done means users who already have Backup are not prompted to upgrade for backups.

Written by the indexing model from the issue text.

Assessment

Tech stack
php, wordpress
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.