Automattic / Automattic/jetpack

Error Dialog: Add actionable link to "debug" to help customer

Open
#13,326 2 comments 0 reactions 0 assignees View on GitHub
[Pri] Normal [Status] Proposal Connect Flow
Dominant language
PHP
Stars
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Forks
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Avg merge
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Merged PRs (30d)
774

Description

I encountered this error while trying to connect Jetpack to a dreamhost hosted site (it's been discussed in slack).

![Screen Shot 2019-08-25 at 9 36 42 PM](https://user-images.githubusercontent.com/214813/63699888-ba680080-c7ef-11e9-9220-2af57b5c9b63.png)

Regardless of the error, we should add actionable links to the end of all connection error dialogs. A new customer coming through has no idea what any of this means and definitely doesn't know that there's a debug link in the footer. Let's add it right into the notice itself!

Contributor guide

Open the contributing guide

Research direction

Start by locating the Jetpack connection error dialogs and inspect how the existing debug link is exposed in the footer. Add an actionable debug link to the notice itself for all connection errors, then verify that each dialog presents it clearly.

Written by the indexing model from the issue text.

Assessment

Tech stack
php, wordpress
Domain
frontend
Issue type
Feature
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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