Automattic / Automattic/jetpack

Deactivation: add tracking for deactivations

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#10,562 2 comments 0 reactions 1 assignee Claimed by @AnnaMag View on GitHub
[Feature] Tracks [Pri] Normal [Status] In Progress Enhancement
Dominant language
PHP
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Description

When a customer decides to stop using Jetpack they most often do not properly disconnect and fill out our survey. They usually simply deactivate the plugin and presumably delete it.

When a customer clicks 'deactivate' in the plugin page, let's add tracking to that link to get a sense of how often disconnections are the result of a deliberate user action.

cc @beaulebens @johnHackworth

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