Automattic / Automattic/harper

Windows app opens a blank white window

Open
#4,307 2 comments 0 reactions 0 assignees View on GitHub
bug
Dominant language
Rust
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Forks
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Avg merge
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Merged PRs (30d)
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Description

I downloaded the Windows .exe and launched it. A window opens but stays
completely white — no UI, no error, no crash. It just sits there.

Image

**Steps to reproduce**
1. Download Harper_2.9.1_x64-setup.exe
2. Run it
3. Blank white window

**Expected:** the app UI loads.
**Actual:** empty white window, indefinitely.

Image

**Environment**
- Windows 11 [24H2 or whatever `winver` says]
- Ryzen 7 9800X3D / RTX 4070 Super

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the issue with Harper_2.9.1_x64-setup.exe on Windows 11, using the reported Ryzen 7 9800X3D and RTX 4070 Super environment if available. Investigate the startup path for the Windows app and capture any diagnostic output; the fix is complete when the installed app displays its UI instead of an indefinitely blank white window.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
desktop-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
45/100

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