Automattic / Automattic/happychat-client

Erroneous "TradeGecko" result in searches (WooCommerce)

Open
#282 0 comments 0 reactions 0 assignees View on GitHub
[Type] Bug
Dominant language
JavaScript
Stars
13
Forks
5
PR merge metrics
No merged PRs in 30d

Description

Posting here as per [these comments](https://github.com/Automattic/woocommerce.com/issues/4597#issuecomment-539195670)

## Problem
On WooCommerce.com when opening a ticket:
If you use the plugin drop down menu under the **Help with my purchased products** tab, you'll get an erroneous search result for the **TradeGecko** plugin

![](https://cld.wthms.co/y2jGmX+)
Image Link: https://cld.wthms.co/y2jGmX

This result for **TradeGecko** will persist in the list if you try to correct your search and search again.

## Steps to Reproduce
1. Go to https://woocommerce.com/my-account/create-a-ticket/
2. In the **I need help with** dropdown, try typing to search for a plugin such as WooCommerce Bookings
3. See results

Contributor guide

No contributing guide indexed for this repository

Research direction

Reproduce the issue at https://woocommerce.com/my-account/create-a-ticket/ by searching the “I need help with” dropdown for WooCommerce Bookings. Trace the client-side product search and dropdown state, then verify that TradeGecko does not persist as an erroneous result after a new search and that the requested product appears correctly.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.