Autodesk / Autodesk/maya-usd

HELP - USD Plugin not loading in Maya 2024

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#3,642 9 comments 0 reactions 1 assignee Claimed by @santosg87 View on GitHub
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Description

**Description:**
I encountered a problem with loading the USD plugin in Maya 2024. When attempting to enable the USD plugin in the plugin manager, Maya fails to load the plugin. This issue prevents me from utilizing USD functionality within Maya 2024.2 and 2024.1

OS: Windows 11
Version: Maya 2024.2 and 2024.1

**Steps to Reproduce:**

1. Open Maya 2024.2 and 2024.1
2. Go to Window > Settings/Preferences > Plug-in Manager.
3. In the Plug-in Manager window, check the box next to "USD".
4. Click the "Reload" button.
5. Maya should now load the USD plugin.

**Expected Behavior:**

Maya should load the USD plugin and allow you to use USD files in your scene.

**Actual Behavior:**

Maya does not load the USD plugin. You receive the following error message:

```
// Error: file: C:/Program Files/Autodesk/Maya2024/scripts/others/pluginWin.mel line 316: Unable to dynamically load : C:/Program Files/Autodesk/MayaUSD/Maya2024/0.25.0/mayausd/MayaUSD/plugin/adsk/plugin/mayaUsdPlugin.mll
// The specified procedure could not be found.
// Error: file: C:/Program Files/Autodesk/Maya2024/scripts/others/pluginWin.mel line 316: The specified procedure could not be found.
// (mayaUsdPlugin)
```

Version: Maya 2024.2 and 2024.1

I have tried reinstalling Maya 2024 and the USD plugin in diferent versions, but the problem persists.

I have also tried the following troubleshooting steps:

1. Deleting the any ENV PATH that is not automatically created by installing USD versions: 0.27.0 , 0.25.0 and 0.23.0.
2. Creating a PYTHONPATH to `C:\Program Files\Autodesk\MayaUSD\Maya2024\0.25.0\mayausd\MayaUSD\lib\python`
3. Deleting the "maya/2024" folder in my Documents directory.
4. Resetting my Maya preferences.
5. Clear uninstall of maya and clean installation
6. Installing Python 3.12
7. Installing: vcredist_x64 and vc_redist.x64

None of these steps have resolved the issue.

I have also searched for similar issues online, but I have not been able to find any solutions.

I am hoping that someone here can help me resolve this issue, I am not really familiar to this types of program issues hence not really familiar with python nor coding.

Thank you for your time.

Screenshot 2024-02-29 061703
Screenshot 2024-02-29 061642
Screenshot 2024-02-29 061549
Screenshot 2024-02-29 061527
Screenshot 2024-02-29 061449

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