Authenticator-Extension / Authenticator-Extension/Authenticator

The Authenticator extension screen loads slowly

Open
#1,567 1 comment 0 reactions 0 assignees View on GitHub
bug
Dominant language
TypeScript
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Description

### Describe the issue

Hello,

We have been using the Authenticator extension for several months, with approximately 150 daily users.
Over the past few weeks, we have observed significant delays when opening the extension from the Google Chrome toolbar.
It can take between 10 seconds and 1 minute for the authentication codes to be displayed.

This issue occurs randomly, both in the morning and in the afternoon, with no specific pattern identified so far.

Do you have any insights into what might be causing this behavior?
Thank you in advance for your help.

### Browser

Chrome

### Browser Version

151.0.7922.72

### Extension Version

8.0.1

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the delay when opening the Authenticator extension from the Chrome toolbar using Chrome 151.0.7922.72 and extension version 8.0.1, recording how long it takes for authentication codes to appear across repeated attempts. Done means the cause of the intermittent 10-second-to-1-minute delay is identified and the loading time is verified as improved.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
authentication, performance
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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