Support-organisasjon rundt CRM

Beskrive hvilke roller som gjør hva og hvem som innehar disse roller.
* Rollenavn
* Beskrivelse av rollen
* Hvem/hvilke har denne rolle?
* (Hva er ansvar/myndighet?)
* Eskalering ?

Start by identifying the CRM support organization’s current roles, role holders, responsibilities, authority, and escalation paths. Check the team’s existing organizational material before drafting the documentation. Done means each role has a name, description, responsible person or group, responsibility and authority details, and an escalation path.

Written by the indexing model from the issue text.