AcademySoftwareFoundation / AcademySoftwareFoundation/OpenRV

[Bug]: RV on Windows cannot access cookies from two instances

Open
#187 3 comments 0 reactions 0 assignees View on GitHub
bug
Dominant language
C++
Stars
764
Forks
246
Avg merge
6d 12h
Merged PRs (30d)
13

Description

### What happened?

When RV launches on Windows, it causes a lock on the web cache/cookie db that prevents accesses from other instances of RV. This causes any web interface (such as Screening room, etc) to no longer have access to cookies, and cannot write cookies.

### List all the operating systems versions where this is happening

Windows 10

### On what computer hardware is this happening?

ThreadRippper with RTX 2080ti

### Relevant console log output

```shell
[51188:53184:0623/112239.896:ERROR:cache_util_win.cc(20)] Unable to move the cache: Access is denied. (0x5)
[51188:53184:0623/112239.896:ERROR:cache_util.cc(140)] Unable to move cache folder \Local\Autodesk\RV\cache\QtWebEngine\Default\Cache to \Local\Autodesk\RV\cache\QtWebEngine\Default\old_Cache_002
[51188:53184:0623/112239.896:ERROR:disk_cache.cc(184)] Unable to create cache
```

### Environment variables

_No response_

### Extra information

_No response_

### Code of Conduct

- [X] I agree to follow this project's Code of Conduct

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the issue on Windows 10 with two RV instances and review the QtWebEngine cache and cookie behavior around the reported cache_util_win.cc errors. Done means separate instances can access and write their web cookies without cache-lock errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
cpp
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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